AvantStay Property Management Review: Is AvantStay Worth It?

Managing vacation rentals can be a lucrative endeavor, but not everyone has the time or expertise to handle the day-to-day responsibilities. That’s where professional property management services come in, offering a way to enjoy the benefits without the hassle.

So, is AvantStay property management worth it? Definitely. AvantStay is well-suited for owners of upscale properties looking for full-service management with a focus on maximizing revenue, guest satisfaction, and high-end amenities.

On our list of the best Airbnb property management companies we ranked Awning above AvantStay for its better pricing, more complete service offering, and nationwide footprint.

AvantStay Vacation Rental Property Management

AvantStay is a vacation rental management company specializing in high-end, group-friendly properties across the U.S. The company offers full-service property management, handling everything from listing and marketing properties on multiple channels (such as Airbnb and VRBO) to guest services, maintenance, and interior design. AvantStay’s focus on large properties and luxury experiences allows property owners to target high-paying group travelers, often increasing their rental income.

To qualify for AvantStay’s services, your property needs to be upscale, have 4 or more bedrooms, and be located in high-demand vacation areas. Owners must sign a management contract, choosing between two main models: a Master Lease, which provides guaranteed monthly income, or Vacation Rental Management, where revenue is shared based on bookings.

While the company does not publicly specify all qualification details, properties that fit AvantStay's group-focused model and meet location and amenity criteria are more likely to be accepted​.

Here are the services that AvantStay vacation rental property management includes:

• Property Listing and Marketing: AvantStay lists your property on over 50 booking platforms, including Airbnb, VRBO, and Booking.com, to maximize visibility and booking potential.
• Revenue Management: AvantStay provides dynamic pricing to optimize your property's earning potential based on seasonal trends and market data. This ensures your property stays competitive while maximizing profits​.
• Interior Design and Furnishing: They offer professional interior design services to elevate your property’s appeal, including luxury furnishings and decor, making it attractive to high-end travelers.
• Guest Management: AvantStay handles all aspects of guest communication and service, including check-in/out, troubleshooting, and concierge services like grocery delivery and spa bookings​.
• Property Maintenance: The company oversees regular maintenance, housekeeping, and any necessary repairs, ensuring that your property stays in top condition for guests​.
• Owner Portal Access: Property owners have access to AvantStay’s proprietary portal, where they can view booking history, monitor revenue, and track the performance of their property in real time.
• Guest Vetting and Security: AvantStay ensures thorough guest screening and has strict no-party policies in place to protect your property from potential damage​. Smart technology, including noise monitors and cameras, ensures compliance​.
• Concierge-Level Services: Guests at AvantStay properties have access to personalized concierge services, enhancing their overall stay with added conveniences and luxuries.
• Liability Coverage: AvantStay complements your landlord insurance with its own liability coverage, adding an extra layer of protection for your property​.

AvantStay Terms and Requirements

AvantStay primarily manages upscale, group-friendly properties located in high-demand vacation areas. These properties typically need to accommodate at least six guests and have amenities suited for large groups, such as spacious living areas and outdoor spaces. Property owners can choose between two management models: the Master Lease, which provides a guaranteed monthly rent, or the Vacation Rental Management model, where income is based on bookings and fluctuates with demand​.

Owners are required to sign a management contract, though the length and specific terms can vary. For the Master Lease option, AvantStay covers operational costs like utilities and maintenance, while for the Vacation Rental Management model, owners are responsible for these costs but benefit from AvantStay's home care services. Additionally, owners must maintain landlord insurance, while AvantStay provides complementary liability coverage to further protect the property​.

AvantStay Pricing

AvantStay does not provide a specific cost or management fee percentage on its website. However, property owners report that AvantStay typically charges a percentage of the rental income under the Vacation Rental Management Agreement (VRMA), with fees starting around 20%, but this can vary based on the property’s location, size, and the services provided​. Owners interested in the Master Lease option receive a fixed monthly payment, but the exact amount is determined through a customized agreement based on the property's characteristics.

AvantStay Reviews

AvantStay has garnered mixed reviews from customers on platforms like TrustPilot and the Better Business Bureau (BBB). On TrustPilot, AvantStay holds a solid rating of 4.7 out of 5 stars, based on over 1,400 reviews. Positive reviews often praise the company for its luxury accommodations, top-notch guest services, and ease of booking, with many guests complimenting the cleanliness, amenities, and overall experience at AvantStay-managed properties​.

On the BBB, AvantStay has a rating of 3.73 out of 5 stars from around 120 reviews, indicating a generally favorable impression. However, some property owners and guests have expressed complaints.

Common issues include last-minute cancellations, maintenance problems, and difficulties with customer support. On the property owner side, some have raised concerns about the quality of upkeep and communication. Despite these complaints, AvantStay’s positive reviews highlight excellent customer service and unique vacation experiences.

AvantStay vs Airbnb

AvantStay and Airbnb serve different roles in the vacation rental industry and aren’t direct competitors. Instead, AvantStay can complement Airbnb by managing properties and listing them on platforms like Airbnb, VRBO, and others.

While Airbnb is a booking platform that allows individual hosts to manage their properties, AvantStay provides full-service property management for owners, handling everything from guest communications to maintenance. AvantStay takes care of the operational aspects of short-term rentals, including listing properties on multiple platforms like Airbnb to widen the guest pool.

One major difference between the two is their geographic coverage. Airbnb operates globally, listing properties in virtually every state in the U.S. and across the world. In contrast, AvantStay focuses exclusively on properties within the U.S., targeting vacation rentals in high-demand, group-friendly locations like California, Florida, and Texas.

Takeaway

AvantStay stands out by offering a tailored, high-end experience for both property owners and guests. Their focus on luxury group rentals and comprehensive property management allows owners to maximize income while ensuring a premium guest experience.

With its innovative use of technology and hands-on management, AvantStay provides a valuable service for those looking to elevate their short-term rental investment. Whether you're an owner or a traveler, AvantStay delivers a consistent, elevated experience that sets it apart from other options in the market.