Cleaning is the single most reviewed aspect of any Airbnb stay. A spotless turnover earns five stars. A missed corner earns a one-star review that follows your listing for months. Whether you manage one property or twenty, having a reliable cleaning partner is non-negotiable.
What to Look for in an Airbnb Cleaning Service
- Turnaround speed — can they complete a turnover between same-day checkouts and check-ins?
- Restocking — do they restock consumables (toiletries, paper products, coffee) or just clean?
- Communication — do they flag maintenance issues, damage, or missing items after each turnover?
- Reliability — do they show up consistently, including weekends and holidays?
- Pricing — flat rate per turnover vs. hourly, and whether there's a minimum fee
Not sure whether to self-manage or hire a full-service company? Awning can help you find the right management approach →
National Airbnb Cleaning Services
Turno (formerly Properly)
Turno is one of the most widely used platforms for connecting STR hosts with local cleaners. Hosts post their properties and cleaning requirements; cleaners in the Turno marketplace pick up jobs. Features include automated scheduling tied to your PMS, photo checklists, and cleaner ratings. Best for: hosts who want local cleaners with platform-level accountability.
MaidThis
MaidThis operates in select major markets (Los Angeles, Denver, Phoenix, and others) and specializes in vacation rental turnovers — including linen staging, restocking, and damage documentation. Best for: hosts in supported markets who want Airbnb-specific expertise.
Handy
Handy is a general cleaning marketplace with strong coverage in urban markets. Pricing is competitive and booking is easy through their app. The tradeoff is consistency — cleaner assignments vary unless you specifically request the same person. Best for: budget-conscious hosts in cities.
Full-Service Property Management (cleaning included)
If you use a full-service property management company, cleaning is typically included in the management fee. Awning works with vetted STR managers nationwide who coordinate turnovers, restocking, and maintenance. Best for: owners who don't want to manage cleaning logistics at all.
Get matched with an Awning property manager who handles cleaning →
Local Independent Cleaners
In many markets, the best option is a local independent cleaner or small team who specializes in STR turnovers. Ask in local STR host Facebook groups or Bigger Pockets forums for referrals in your market.
How to Evaluate a New Cleaning Service
Before committing to any cleaner or service, run a test turnover with them present. Provide a detailed cleaning checklist (Turno and Properly offer free templates). Review their photos after the first 3–5 jobs before leaving them unsupervised.
Build a backup cleaner relationship from day one. Even the best cleaners get sick or become unavailable. A single cleaner with no backup is a five-star review waiting to become a one-star review.
Cleaning Fees in 2026
Average STR cleaning fees vary by market and property size:
- Studios & 1-bedrooms: $75–$120 per turnover
- 2–3 bedroom properties: $120–$200 per turnover
- Larger properties: $200–$400+
If you're setting your guest-facing cleaning fee, aim to cover your actual cost without padding. Guests are increasingly price-sensitive and will factor cleaning fees into booking decisions — particularly for shorter stays.
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